DIGITAL PURCHASES

Refund policy.

Effective 25 September 2026. This policy applies to paid digital resources sold through DataVility.

Final sale after access

Please review a resource’s description, included files, format, requirements, and any available preview before paying. Once payment is confirmed and digital access is provided in your library, purchases are final. We do not offer refunds for a change of mind.

When something goes wrong

If you were charged more than once, cannot access a confirmed purchase, receive a materially defective file, or find that the resource is materially different from its listing, contact support promptly. We will review the payment and delivery records and resolve the issue as required by applicable consumer law. Nothing in this policy limits rights that cannot legally be excluded. Payment-provider rules and decisions also apply.

How to contact us

Sign in and submit a private request through Help & support to track the reply in your account, or email workwithpanda6801@gmail.com. Include your order reference and the resource title; never send card details or passwords. A refund processed for an order removes access to future downloads.

Read the Terms of use before checkout.